Instructor:, Instructor at Stanford University Continuing Studies
One thing is to put the right technology and get the right data and motivate the people altogether. It’s another discipline to weave them together into an efficient process. There are common threads to any data process that you can recognize anywhere, any industry, for any data. Dare to ask the right question and go get the right data. With proper knowledge, you will never be afraid and you will know how to grasp any data out there that is required for analysis. Identification is the first step. The second step is collection. You just can’t work if data is all over the place. At some point, you need that data to be brought to you so that it can be accessible at one point.Collection leads to organization, which is absolutely critical. Yes, information technology can help you put data together, but it’s really up to the business people to say, “That’s how we look at the business. That’s how data should be structured.” On the other side, and that’s where the heart matters a lot, is yes, we need to be smart about our data, but we also need to be emotionally conscious of the role these data will play. The more we handle data, the more we are in touch with technology people, engineers, data scientists, internal customers, external customers, the more we connect with operational teams and finance teams, because we are here as a company, as an organization, to solve problems, and this collaborative caution is critical.